FREQUENTLY ASKED QUESTIONS

faq

FAQ

  • How much will I pay for shipping?

For the Netherlands 4.99 euros.

  • Where do you ship from?

From the Netherlands

  • Can I track my order?

Yes, as soon as your package ships from the Netherlands you can follow the provided tracking number.

  • Can I cancel my order?

No, to make sure your order arrives as fast as possible the systems work fast and changes cannot be made.

  • Can I change the address of my order?

No because of the same reason you cannot cancel it.

  • Can I return my product?

We from Niya really hope and trust that you will love the product but in the unlikely event that the product is not what you expected, you can return it within 14 days of receiving the package. You will also need to have the original shipping box and send it with the return form.